The improvement layer for production agents
Ridgeway turns production agent failures into eval-tested fixes. It captures what your agents actually do, triages where they fail, and ships versioned changes that are proven on real traces before they deploy.
Why teams run on Ridgeway
faster from a production failure to a shipped, proven fix
of changes replayed against real traces before they deploy
surprise regressions: every change is gated by evals, not vibes
Production is undefeated
of runs passing evals, climbing version over version. That is the loop compounding: every failure becomes a fix, every fix is proven, and your agents get more accurate, cheaper, and more reliable over time.
The problem
Building agents is becoming the easy part. Keeping them reliable in production is the hard part.
Agents go stale, drift after model swaps, and fail in weird ways nobody is watching for. The first person to notice is usually a customer.
Teams debug by vibes: tweak a prompt, redeploy, hope. Without evals grounded in real traffic, nobody knows if the agent got better or just different.
An agent that saved money in month one quietly burns tokens and loses accuracy by month six. Short bursts of productivity, then a slow leak.
You keep building agents. Ridgeway does the ops work: it catches the failures, ships the fixes, and proves every one of them before it reaches production.
How it works
One line of code to plug in. Then every failure follows the same path back out as a proven fix.
A one-line SDK hook records every LLM call, tool call, and handoff your agents make in production.
Failures cluster themselves by root cause. Fourteen bad runs become one issue with the evidence attached.
Each fix is a versioned change to prompts, tools, or memory, replayed against real past traces before it ships. Pass or it does not go out.
Approved changes deploy and become permanent memory. The agent never fails the same way twice, and every week builds on the last.
Observability tools tell you what broke.
Ridgeway ships the fix and proves it.
Who it is for
If your agents handle thousands of runs a week and real customers feel it when they slip, Ridgeway is built for you.
Tell us what your agents do and where they hurt. We will plug in, find the failure patterns, and show you the first proven fix within days.